Cutting the paperwork: SSE streamline their processes while maintaining quality
About our client
SSE has specialised knowledge and expertise in managing cleanroom environments. Their teams are fully trained to ISO 9001:2015 and ICEB international standards, priding themselves on their optimum service
Challenges
SSE has multiple facilities that needed to be managed in an effective way. Each of their clients needed to register records of tasks required. At the same time, employees needed records of attendance and injury manager in order to mitigate risk and reduce costs
Enter FlexManager...
FlexManager helped SSE to put a singular process in place to manage all their facilities, giving SSE the power to control their data. Time, tasks, incidents and training is done through FlexManager, saving time and money using a centralise solution. FlexManager digitalised all their information, allowing access at any time across locations, encouraging traceability of their operation no matter how remote the location of the customer
At a glance
Client overview
Industry: Cleaning
Location: Co. Galway, Ireland
Employees: 325+
Challenges
- Paper-based processes
- Lack of clarity on people responsible for tasks
Modules implemented
- Injury Manager
- Task Manager
- Training Manager
- Stock Manager
- Employee Profiles
- Alerts & Notifications
- Audits & Scheduled reports
Results
- Digitalised, central system implemented
- Direct channels of communication established for departments
Benefits of FlexManager
Keep the process, lose the paperwork
Processes related to injury records and sign-ins were originally paper-based. Through FlexManager, SSE digitalised how they conducted operations, with records linked to employees and locations as desired
Task Manager implementation
To create a channel of communication between departments, the FlexManager task manager module was introduced to the system. This interlinked each department, with interested parties receiving notifications to keep departments in the loop
Easy saves through Training Manager
Time related to checking certifications and scheduling courses for personnel was cut significantly through the training manager module
“Flex has automated the way we captured information, now we use NFC technology to carry out inspections, capture time and attendance and easily assign equipment. Flex streamlined our operation across facilities, reducing likelihood of errors and saving time.”