SSC sprint through their complex processes using FlexManager
About our client
Sports Surgery Clinic (SSC) is Ireland’s leading ortopedic hospital, specialising in joint replacements and soft tissue surgery. It operates at a large scale, requiring constant updates to achieve its goal of efficient operational management
Challenges
SSC needed a system which allowed overseeing of all departments in real-time and the tracking of all their equipment within as some departments use the same devices
Enter FlexManager...
FlexManager improved their data transparency across departments, creating a visibility of deadlines and persons responsible for assets. At the same time, they could assign equipment and carry out inspections and maintenances on time. FlexManager digitalised operations, with interested parties receiving updates constantly to ensure the operation is running properly and that delays are highlighted
At a glance
Client overview
Industry: Healthcare
Location: Co. Dublin, Ireland
Employees: 350+
Challenges
- Lack of real-time data
- Unstructured equipment maintenance
- Paper-based processes
Modules implemented
- Contractor Manager
- Task Manger
- Employee profile
- Scheduled reports & notifications
Results
- Real-time reports and notifications
- Digitalised, central system implemented
- Persons responsible allocated to assets
Benefits of FlexManager
A centralised system on a digital platform
FlexManager reduced the reliance on manual, paper-based processes in areas such as contractor management and equipment assignment, introducing an interlinked system
Saving time, while improving transparency
Real-time visibility of assets, tasks, and contractor activities could be observed by SSC, with automated reports available at the click of a button
Clear communication on asset maintenance
With live updates, scheduled alerts, and notifications on the FlexManager system, interested parties and persons responsible have a clear understanding of when an asset is due scheduled or ad-hoc inspections or maintenances
“Flex helps us to simplify our operation, as we use the notifications and alerts module during every step of our process. Information is organized and available at any time, giving us the power to make effective decisions.”