SSC sprint through their complex processes using FlexManager

01About our client

Sports Surgery Clinic (SSC) is Ireland’s leading ortopedic hospital, specialising in joint replacements and soft tissue surgery. It operates at a large scale, requiring constant updates to achieve its goal of efficient operational management

02Challenges

SSC needed a system which allowed overseeing of all departments in real-time and the tracking of all their equipment within as some departments use the same devices

03Enter FlexManager…

FlexManager improved their data transparency across departments, creating a visibility of deadlines and persons responsible for assets. At the same time, they could assign equipment and carry out inspections and maintenances on time. FlexManager digitalised operations, with interested parties receiving updates constantly to ensure the operation is running properly and that delays are highlighted

04At a glance

Client overview

Industry: Healthcare

Location: Co. Dublin, Ireland

Employees: 350+

Challenges

• Lack of real-time data
• Unstructured equipment maintenance
• Paper-based processes

Modules implemented

• Contractor Manager
• Task Manger
• Employee profile
• Scheduled reports & notifications

Results

• Real-time reports and notifications
• Digitalised, central system implemented
• Persons responsible allocated to assets

05Benefits of FlexManager

A centralised system on a digital platform

FlexManager reduced the reliance on manual, paper-based processes in areas such as contractor management and equipment assignment, introducing an interlinked system

Saving time, while improving transparency

Real-time visibility of assets, tasks, and contractor activities could be observed by SSC, with automated reports available at the click of a button

Clear communication on asset maintenance

With live updates, scheduled alerts, and notifications on the FlexManager system, interested parties and persons responsible have a clear understanding of when an asset is due scheduled or ad-hoc inspections or maintenances

“Flex helps us to simplify our operation, as we use the notifications and alerts module during every step of our process. Information is organized and available at any time, giving us the power to make effective decisions.”

Shane Robinson

Medical & Equipment Engineer