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- Report it. Anyone reports the incident, from the app or a browser.
- Investigate. Submit it for investigation and its owner hears about it straight away.
- Flag the equipment. Any equipment named on the report is marked as involved, on its own history.
- Review the risk. If the risk rating crosses your threshold, a risk review task is raised for the owner.
- Put it right. Corrective actions are raised from the report, each with an owner and a due date, and chased until done.
- Close it out. When the last action is closed, the incident closes itself.
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