FlexManager's Connected Solutions: 7 Frequently Asked Questions

FlexManager logo enclosed within all of it's connected solutions

Organisations typically have a number of questions when it comes to implementing a new system, especially when the system brings together multiple key operational areas. We have identified some of the main questions that have been asked about our connected solutions, and the core solutions that make up the FlexManager platform. Whether you are new to the idea of an interconnected software, or looking to find out more, this article will provide clarity on 7 of the common queries asked about the FlexManager Connected Solution.

1. How is FlexManager a Connected Solution, and what does this mean for their clients?

The premise of a Connected Solution is that all data inputted into the system is readily available in one digital platform that updates instantly. FlexManager consists of six core solutions: Health & Safety, People & Workforce, Plant & Locations, Quality Control, Eco-Compliance, and Core & Insights.

An example of our connected solution in action is:

An incident is reported by an employee on FlexManager; the incident is instantly linked to the employees involved, the site where the incident took place, and any corrective actions that need to be taken following the incident.

This reduces the duplication of efforts that would have gone into updating the various sections; while making sure nothing is missed in order to keep the organisation compliant in their processes, following the incident.

A connected solution also means that different departments, locations, or teams can access the most up-to-date information, improving overall communication within an organisation. Since FlexManager is a cloud-based software and accessible through desktop and mobile, organisational data is updated instantly and is readily available no matter where users are located.   

2. What is the benefit of organisations implementing a health and safety solution?

There are several benefits that can stem from the decision to implement a health and safety solution, ranging from reputational gain to a reduction of costs related to accidents or injuries. However, the overarching goal of this solution is to instil a culture of proactivity, rather than reactivity.

Investing in workplace health and safety shows your personnel that you are committing to employee wellbeing, which in turn reduces attrition rates of your employees. Maintaining clear channels for incident reporting, risk assessments, or even toolbox talks, means that there is a clear process and minimal confusion for your employees, resulting in a smooth workday and fewer headaches for everyone.

3. How can FlexManager help companies that want to achieve compliance accreditations such as ISO or OSHA?

The FlexManager platform contains a number of different tools (or as we call them, modules) that have a unified purpose of ensuring our clients remain compliant. These modules are vital if an organisation is going for an accreditation, as they prove that you are able to meet a standard.

Proving that you have taken significant steps to meet this standard is where FlexManager truly shines. From the kick-off meeting, to the audits conducted every day and the document library storing the latest policies, everything is captured so the assessor can see that an organisation has met the standard. The crucial differentiator with FlexManager is that they are all stored in the same system, with no jumping in-between software. 

4. Handling the details of a lot of contracting companies? Here is how FlexManager can help your organisation.

When it comes to handling contractors, we have the dedicated modules to ensure clients are covered when it comes to real-time safety compliance. Firstly, an organisation should know whether a contractor meets their requirements, which is where the innovative Contractor pre-qualification comes in.

This allows the contractor to upload documentation prior to arriving on-site, so a company can see that they meet their standards. Prior to contracting employees entering the site, online orientations can be sent to them through a link to be completed before their arrival.

Take the hands-off approach of new employees joining existing contractors. With the Contractor self-registration, an existing contracting company can share a unique link with their employee that is entering the site. This employee fills in their details, and a new contractor profile is created instantly, so they are ready to go upon arrival.

These are just some of the ways in which FlexManager offers their clients the ability to have oversight of their contractors, without the administrative burden.

5. What methods does FlexManager utilise to ensure asset unscheduled downtime is minimised?

Regular, scheduled asset maintenance is a key metric for prolonging the lifespan of an asset and more importantly, reduces unnecessary downtime and expense put on an organisation. Having a comprehensive inspection list is essential, and the knowledge that the inspection is being done live, not from a desktop. That is where NFC tags and location tagging comes in on FlexManager.

Location tagging ensures that the personnel are conducting the inspection beside the device. Having an NFC tag attached to the asset provides assurance that the correct asset is being inspected, just scan the tag with a device, and if there is an inspection due, it will appear. Upon completion, the inspection is added to the asset history, allowing auditors to see exactly when it was done, by whom, and whether there were any issues identified.

Maintenance tasks spawn instantly when a non-compliance is identified during an inspection. The person responsible for the vehicle is notified, and a task is assigned and will remain outstanding until the issue is resolved and the task completed. The actions taken are also recorded in the asset history, with the ability to generate a full report instantly.

6. How can FlexManager assist in supporting a company’s environmental policies?

The Eco-compliance solution is the primary driver of environmental factors on FlexManager. These modules are designed to align organisations with their regulatory requirements and enforce internal standards when it comes to sustainability and overall environmental impact. The modules give you clarity that you are moving in the right direction with your Waste Tracking, Emission tracking, Environmental Incident reporting, and more.

Supporting continuous improvement and sustainable growth, this solution works alongside other FlexManager solutions, to empower companies to bring their policy intentions to fruition.

7. In what way can FlexManager guide strategic decision making?

The ability to interpret the data gathered by field teams allows for the possibility of well-informed decision making. This can be done through FlexManager’s Core & Insights modules, where leadership teams can get summaries and key performance indicators, with the ability to filter by variables such as location.

Leaders can identify trends, benchmark performances, and recognise any underlying risks before they escalate, with comprehensive Analytics and intuitive Dashboards. With quality data being imputed by those on the ground, a clear, evidence-based approach can be implemented so organisations don’t just achieve but supersede their commitment to compliance.

We hope these answers have provided insight into what a connected solution offers, and how our core solutions play a role in supporting organisations in supporting a safer, smarter operation. If you would like to know more about what FlexManager can do for your organisation, you can reach out to us through our Contact section on FlexManager.com .