Services

 

 

In-House Services

We have a team of experts on hand to take you from

 planning to delivery.

Training day. Business people and manager working on their new project in classroom
  • Our in-house team of Flexperts are on hand 14 hours each day to answer your questions and queries through our own FlexManager ticketing system.
  • Our agents are equipped to deal with everything from simple FAQ’s to the most complicated process queries.
  • Expect quick and clear responses from our friendly agents who will work co-operatively with you to troubleshoot and diagnose all problems reported.
  • If an issue arises that our Support Team can not fix or problem solve, they will efficiently refer your ticket to our higher level of Technical Support.
  • A quick consultation or Training Request can be made simply through our Helpdesk.
  • Our in-house Implementation Team go above and beyond to understand the way in which you run your businesses,  your internal practices and procedures.  They work with you and your team on the best way to manipulate and mirror those processes on to the FlexManager system.
  •  Through a series of consultations, our in-house Implementation team works closely with your internal System Administrators to gain a deep understanding of your business processes.  
  • The main aim of our implementation phase is to figure out the best way to manipulate your current processes onto the FlexManager system in a way that will be recognised by your internal users.  

  • Our in-house team of Flexperts are on hand 14 hours each day to answer your questions and queries through our own FlexManager ticketing system.

  • Our agents are equipped to deal with everything from simple FAQ’s to the most complicated process queries.
  • Expect quick and clear responses from our friendly agents who will work co-operatively with you to troubleshoot and diagnose all problems reported.
  • If an issue arises that our Support Team can not fix or problem solve, they will efficiently refer your ticket to our higher level of Technical Support.
  • A quick consultation or Training Request can be made simply through our Helpdesk.
  • The Technical Support Team are on hand when issues need a deeper investigation.
  • The team is comprised of Development employees who provide efficient Technical Resolutions.
  • FlexManager has been developed to integrate with third party softwares allowing for process automation between various providers.
  •  The system has been built to push and pull data seamlessly and our Development Team are available to discuss configurations and setups on request.
  • We offer a range of training services that can be booked through our online calendar or by contacting support@flexmanager.com.

FEATURES:

  • Image Capture

  • Image Annotation

  • NFC Integration

  • GPS

  • Time

  • Date

  • Digital Signature

  • Encrypted Data

  • Offline Functionality

  • Background Data Transfer

  • Permission Based Access

  • Push Notifications

  • Schedule Syncs

  • Emergency Export

  • Remote Security Wipe

 

MOBILE ACCESSIBLE MODULES:

  • Asset Manager
  • Asset Inspections
  • Asset Maintenance
  • Safety Audits
  • Quality Assessments
  • Environmental Inspections
  • Behaviour Observations
  • Facilities Scheduling
  • DSE Assessments
  • Document Library
  • Employee Profile
  • Employee Training Records
  • Safety Incidents
  • Environmental Incidents
  • Quality Incidents
  • Orientations / Inductions – Presenter view
  • Location Profile
  • Lone Working
  • Permit to Work
  • ID Printing Service / NFC Write
  • Security Patrols
  • Stock Management
  • Subcontractor Employees
  • Supplier Manager
  • Task Manager
  • Time & Attendance – Supervisor View
  • Time & Attendance – Location Overview
  • Task Manager
  • Training Courses – Present View
  • Training Manager – Assessments
  • Emergency Evacuation
  • Waste Logs

 

Download the FlexManager App for your Android or iOS device through the links below.