Quality Control Solutions

Maximise your company’s potential by implementing measurable and purpose-driven standards.

Track, organise, and analyse documents that will provide you and your employees with the tools needed to encourage growth.

 

  • Maintain reputational excellence
  • Increase customer satisfaction
  • Ensure efficient use of time and resources
  • Sustain high standards in order to control competitiveness
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What we Offer

Raise Operational Standards

Carpenter with window frame at the workshop

Create a culture that promotes excellence across every facet of your organisation.

  • Clearly communicate company expectations and ensure complete comprehension of objectives
  • Create a review hierarchy process that will allow input from all levels
  • Encourage employee development by promoting continued training and inductions

Develop Efficient Resource Management

Enhancing your company’s resource capacity will allow for superior planning and scheduling cross-departmentally.

  • Establish a detailed record and roster for resource usage to formulate decisive planning
  • Identify and categorise employee skill levels and qualifications for maximum task allocation
  • Prioritise specific project work requests while simutaneoulsy setting appropriate expectations and deadlines

Promote Positive Customer Service

Customer service executive working

Take advantage of invaluable feedback provided by your most valued customers to boost their experience.

  • Utilise customer complaints as an opportunity to critically assess operations
  • Exercise practical document control to encourage a companywide understanding of individual customer needs

Core Modules

Customer Complaints

Ensure your customer care team has the skills and tools to impart long-term customer satisfaction.

Document
Control

Maintain an audit ready record for your document control process.

Helpdesk

Promote inter-departmental collaboration between your teams through the Helpdesk.

Legal
Register

Add new legislation and track whether it affects the company or not.

Lessons
Learnt

Promote continuous improvement and knowledge sharing within your company.

Quality
Audit

Complete both proactive and reactive assessments and trigger actions for future prevention.

Quality Investigations

Build multiple investigation type to discover the root cause of any mistakes or issues that have occurred within your company.
FACTORY WORKER

How can we help?

For more information on how FlexManager’s Quality solutions can improve your company’s assets life cycle, contact a member of our professional and knowledgeable support team to schedule a demo

+353 91 796 090