Formal notes, recorded and ready, when you need them.
A single observation might not mean much alone, but a pattern of them tells you something real. FlexManager's Employee Observations module lets you log a quick positive, neutral, or negative observation, tag and classify it, and see how it trends over time, right alongside the record it relates to.
If your formal employee observations do not have a reliable place to live, you’re struggling to record relevant information, and your performance records are scattered, you could do with a way to record them.
Notebooks and memory
What a supervisor saw on Tuesday is gone by the review, or sits in a notebook nobody else reads.
No joined-up view
Two sites spot the same contractor habit, and neither knows the other has already raised it.
Praise leaves no trace
Good work gets a word on the day and nothing afterwards, so reviews start from complaints.
Turn an observation into a record
One short record captures what was seen, tells the right people, and joins the person's history.
Log
Make note of observations about employees, subcontractor staff, or companies.
Notify
The person's supervisor is notified when an observation is logged.
Link
Raise an observation mid-audit, already linked to the audit.
Review
Each observation accompanies the history on the person's, company's and site's profile, ready to search and chart.
Key features & benefits
Recognition Capture
Capture recognition for good performance, so a positive moment gets recorded at the time it happens rather than only being remembered informally.
The Specifics That Matter
Photos and a map pin show what was seen and where; chart observations by category for staff and subcontractors.
Trend Tracking
See observations trend positive or negative over time, turning individual notes into a picture of how someone is actually doing.
See Employee Observations in action.
Bring a real case to the demo. We will build it live.
Made for supervisors, HR, and People teams
From the supervisor on site to the HSEQ team, the people who need it work from the same record.
HSEQ Manager
Sees observations from audits, patrols, and the field side by side, and charts them by category and over time.
Site Supervisor
Logs what they see as it happens, with site and supervisor filled in, and hears about observations on their own people.
Subcontractor Manager
Sees every observation on a subcontractor's crew, and on the company itself, on the company record.
Security Officer
Security patrols can include an observations step, helping ensure that nothing gets missed.
Green Infrastructure Partners
One of Canada’s largest and most diversified infrastructure companies, GIP used FlexManager as a centralised system, in a multi-faceted approach to their operations. This extends from tasks such as incident reporting, to safety audits and asset maintenance. They also implemented Employee Observations, helping with their readily available, real-time data.
Onboarding built around your needs. We're ready when you are.
We work to your pace and your team's availability. Your dedicated onboarding specialist takes care of the setup, so getting started stays simple.
Configuration
We configure FlexManager around your procedures.
Training
Short, role-based sessions for admins and field teams. Most users are confident after their first use.
Go Live!
Start with one site or roll out everywhere at once. Your account manager stays with you after launch.
Get started with Employee Observations
Frequently Asked Questions
What is FlexManager's Employee Observations module?
Employee Observations is FlexManager’s module for capturing quick positive, neutral or negative observations about an employee, subcontractor or company. Each observation is tagged and classified for later review, can include a photo and location, and builds a running record tied to a person over time.
How is this different from Employee Informal Notes?
Employee Observations is the formal counterpart to Employee Informal Notes, which keeps a separate, lighter-weight stream of quick notes alongside it. Observations are tagged, classified and trended over time, making them better suited to a running, reviewable record than a casual note.
Can I see how someone's observations trend over time?
Yes. Observations can be seen trending positive or negative over time, turning a series of individual notes into a clearer picture of how someone is actually doing. Past observations can also be found quickly with search, rather than scrolling back through a long history.
Why choose FlexManager for Employee Observations?
FlexManager has helped HR and operations teams document workforce performance since 2011, aware that a fair record captures good moments as reliably as ones that need addressing. FlexManager is certified to ISO 9001, ISO 14001, ISO 27001 and ISO 45001 certification, and it’s this industry-backed accreditation that gives us the know-how we need.