Health & Safety - Security Patrol

Score your patrols, and help make sure they can be verified.

A patrol that isn't verified is just a guard's word that it happened. FlexManager's Security Patrol module helps guide a guard through a scheduled route, records the time each checkpoint is reached, and records the answers to checks along the way. It then scores the whole patrol for on-time compliance.

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The challenge

How do you know your patrols are actually being completed, and not just signed off at the end of the shift? Paper logs and handwritten checklists can’t show when each checkpoint was reached, so there’s no reliable proof the round was done.

Ticked in one go

Night sheets are often filled in at the end of the shift, not at each door.

Faults noted, not fixed

A broken lock written in the log waits for someone to pass it on.

Nothing to show the client

Proving the round was walked means digging out sheets and reading handwriting.

The solution
Security Patrol records the time each checkpointis reached and captures the guard’s answers tosafety checks at every point on the round.Follow-up work orders can be raised directlyduring a patrol when something needs attention,and photos or documents attached on the spot.
The gamechangers

Key features & benefits

Guide Every Patrol Route

Helps guide guards through a scheduled patrol route, so every checkpoint gets visited in the right order rather than relying on a guard's memory of the round.

Verify Every Checkpoint

Scan an NFC or QR tag to confirm a checkpoint, so there's proof a guard was actually there rather than just a time logged from somewhere nearby.

Score Every Patrol for On-Time Compliance

Score every patrol for on-time compliance, so a late or skipped checkpoint shows up clearly rather than getting lost in a patrol that otherwise looks complete.

How it works

From route to report

Set the route once, and every patrol run against it is timed, checked, and scored the same way.

01

Plan the route

Set each route as a timed tour of checkpoints.

02

Walk the round

The guard checks in at each point, answers the checks, and adds photos.

03

Raise faults

Raise a work order from the patrol for a problem, and the patrol stays open until it closes.

04

Score and report

Each check-in is marked either on time, outside the window, or skipped. Score every patrol for timing and for answers.

See Security Patrol in action.

Bring a real case to the demo. We will build it live.

See it in action
Who it's for

From the round to the report

From the guard on the round to the client asking for proof, everyone works from the same patrol record.

Security Manager

Sees which checkpoints were missed or off time on every patrol, with a compliance score to act on.

Facilities Manager

Gets faults raised on the round as work orders, and sees the patrol close once they are fixed.

Security Supervisor

Books patrols for each guard, copies routes to new shifts, and runs overnight rounds past midnight.

Contract Security Manager

Can generate a scored PDF of each patrol for the client.

Getting started

Onboarding built around your needs. We're ready when you are.

We work to your pace and your team's availability. Your dedicated onboarding specialist takes care of the setup, so getting started stays simple.

Step 1

Configuration

We configure FlexManager around your procedures.

Step 2

Training

Short, role-based sessions for admins and field teams. Most users are confident after their first use.

Step 3

Go Live!

Start with one site or roll out everywhere at once. Your account manager stays with you after launch.

Dedicated Onboarding Specialist Unlimited Users No Hidden Costs

Get started with Security Patrol

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Frequently Asked Questions

How do you know a guard actually visited a checkpoint?

Each checkpoint is confirmed by scanning an NFC or QR tag, with GPS location recorded at the same time, so there’s real evidence a guard was physically there rather than just a timestamp logged from somewhere else.

What happens if a checkpoint is missed or late?

Every patrol is scored for on-time compliance, so a late or missed checkpoint shows up clearly on the patrol’s record rather than being hidden inside an otherwise complete-looking round.

Can a patrol cover a shift that runs past midnight?

Yes. Patrols that run overnight past midnight are supported, so an overnight shift doesn’t need to be split awkwardly across two separate records just because the date changed partway through.

Why choose FlexManager for security patrols?

FlexManager has been building health and safety software since 2011, with hands-on HSEQ experience behind the team, not just software developers. FlexManager is certified to ISO 9001, ISO 14001, ISO 27001 and ISO 45001 certification, and it’s that industry-backed accreditation that means we have the know-how we need.