Data & Trends - User Management

Ensure every role has the access it needs—and no more.

Giving everyone the same level of access is easy, but it isn't control. FlexManager's User Management module manages user accounts, logins, passwords, and the permissions that control what each group of users can see and do.

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The challenge

Can you be sure a contractor or visitor logging into your system only sees what they’re meant to? When staff and external users share the same access, sensitive information may be exposed to people who should never see it. Passwords can also go unchanged for months or years, so login security often depends on someone remembering to update them.

Shared logins

Several people use one account, so nobody can say who opened or changed a record.

All or nothing

Everyone gets the same rights, so a contractor can open another site's incident reports.

Access on a spreadsheet

Who has what lives in a spreadsheet that nobody updates when people change jobs or leave.

The solution
User Management means you can separateaccess levels for staff and external users,so a contractor or visitor never sees morethan they should, while your own teamgets the access their role requires.
The gamechangers

Key features & benefits

Cloning Options, Not Rebuilt From Scratch

Clone an existing group to set up a new team fast, so onboarding a new group of users doesn't mean configuring access from zero every time.

Present and Past Visibility

See who is signed in now and on any past day, providing key context where you and your team need it.

Security Features

Lock accounts after the number of failed sign-ins you choose.

How it works

From role to sign-in

Set a role up once and every person in it gets the same access.

01

Build roles

Set read, write, analytics, and admin rights per role and module.

02

Narrow it

Limit a role to chosen sites or whole site categories; narrow a role to chosen equipment, work order, or incident categories.

03

Add people

First-time single sign-on users get a profile automatically; one-time sign-in links sent by email, or text, where licensed.

04

Review

Export every user, role, and role's rights to Excel.

See User Management in action.

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See it in action
Who it's for

Built for admins who need to prove who has access

From IT to the site office, everyone works from the same set of roles.

IT Manager

Sets password length, character count, history, and expiry rules.

HSEQ Manager

Owns the safety modules and switches which roles can open incidents and audits on the permission screen.

Operations Director

Keeps each site team, and each subcontractor company, within the sites they work on.

Compliance Lead

Hands an auditor one export of every user, their role and what that role can do.

Getting started

Onboarding built around your needs. We're ready when you are.

We work to your pace and your team's availability. Your dedicated onboarding specialist takes care of the setup, so getting started stays simple.

Step 1

Configuration

We configure FlexManager around your procedures.

Step 2

Training

Short, role-based sessions for admins and field teams. Most users are confident after their first use.

Step 3

Go Live!

Start with one site or roll out everywhere at once. Your account manager stays with you after launch.

Dedicated Onboarding Specialist Unlimited Users No Hidden Costs

Get started with User Management

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Frequently Asked Questions

Can I set different access levels for external users like subcontractors or clients?

Yes. User Management lets you separate access levels for staff and external users, so someone from outside your organization can be given exactly the access they need, whether that’s a single project or a limited set of categories, without opening up anything else.

What sign-in options are available besides a password?

Alongside your existing company login, FlexManager supports one-time email or text links for quick access and tap-to-sign-in with an NFC card. Which option makes sense depends on the situation, for example, an NFC card for someone signing in repeatedly on-site versus a one-time link for occasional access.

Does User Management guarantee our data is secure?

No single system can guarantee complete security on its own. User Management gives you the tools to help control exactly what each person can see and do, enforce password rules and expiry, and export a full record of users and their access, so your organization can manage and demonstrate its own access controls as part of a wider security approach.

Why choose FlexManager for user management?

FlexManager has been building workforce management software since 2011, and information security is built into how we operate. FlexManager is certified to ISO 27001 certification alongside ISO 9001, ISO 14001, and ISO 45001, and it’s that industry-backed accreditation that means we have the know-how we need.