Quality Audit
A quality issue caught during an audit is far cheaper to fix than one a customer finds first. FlexManager's Quality Audit module lets teams audit a site or product for quality issues using reusable question templates, and it allows teams to track any failure it finds through to resolution rather than leaving it in a report.
A Quality Picture You Can Compare"
Each item on a quality audit is captured as pass, fail, warning or not applicable, with photos and supporting documents attached to any finding. A failure can be turned into a corrective action automatically and tracked through to closure, so an issue gets fixed, not just noted. Audits can also be scored with weighted questions and a compliance percentage.
Built for Quality Teams
The module supports quality teams scheduling recurring audits on a calendar and seeing overdue or missed audits at a glance, and team members assigning different sections of an audit to different people rather than one person covering it all. Audits can be completed on mobile with location capture, and questions can be tailored to a site’s own region or location.
Build Reusable Quality-Audit Templates
Build reusable quality-audit templates made up of sections and questions, so every audit runs to the same standard rather than being rebuilt from memory each time.
Questions That Adapt to the Answers
Mix question formats, including scores, dates and multiple choice, and show follow-up questions only when a relevant answer calls for them, so an audit adapts to what's actually being found.
Route for Approval and Sign-Off
Route completed audits through an approval review step, and capture both an auditor's signature and an additional sign-off signature, so a finished audit carries real accountability, not just a submitted form.
Connected Modules
Get started with Quality Audit
Frequently Asked Questions
What happens when a quality audit finds a failure?
A failed item can be turned into a corrective action automatically and tracked through to closure, so a quality issue identified during an audit results in a real fix, not just a note in a completed report.
How are quality audits scored?
Audits use weighted questions and a compliance percentage. It’s a quality metric for your own use, not a determination of legal or regulatory compliance.
Can an audit be tailored to a specific site or region?
Yes. Questions can be tailored to a site’s own region or location, and different sections of the same audit can be assigned to different people, so one template can flex to suit sites that don’t all work the same way.
Why choose FlexManager for quality audits?
FlexManager has been building quality management software since 2011, shaped by people with direct quality-management and HSEQ experience, not just software developers. FlexManager is certified to ISO 9001, ISO 14001, ISO 27001 and ISO 45001 certification, and that industry-backed accreditation means we have the know-how we need.