Health & Safety - Visitor Management

Know who is on site when it matters.

Controlling who comes onto a site shouldn't mean visitors stuck waiting at reception. FlexManager's Visitor Management module pre-approves access, delivers mandatory orientations before entry, and keeps a live log of who's on-site and why, so oversight and a smooth visitor experience aren't working against each other.

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The challenge

Visitor Management connects with multiple FlexManager solutions, so visitor access ties directly into who’s approved to be on-site and what induction they’ve completed. Pre-approved credentials, access control integration, and a live visitor log work together to give oversight of who’s on-site, why, and who they’re with.

Paper sign-in book

Visitors read the names above theirs, and nobody can say who is still in the building.

Inductions checked by hand

Certificates are checked at the gate by hand, if they are checked at all.

Hosts found by phone

Reception rings round to find who a visitor has come to see, while the visitor waits.

The solution
Visitors arrive with an emailed QR code,the kiosk holds anyone missing their induction,and everyone signed in joins the evacuation roll call.
How it works

From invite to roll call

One booking sets the whole visit in motion, from the emailed invite to the live list of who is on site.

01

Invite

Each visitor is emailed their visit details and a check-in QR code for every day.

02

Check in

At the kiosk they scan the code, tap a card or pick their name.

03

Induction check

The kiosk holds the sign-in until the required induction is done, and can run the course there.

04

Host alerted

The host is emailed on arrival and the live board shows who is on site.

The gamechangers

Key features & benefits

Pre-Approved Access

Streamline check-in with pre-approved visitor credentials, so each visitor arrives with the right level of access already set up, rather than sorted out at the door.

Visitor Summaries

Maintain a live, detailed log of who's on-site, why they're there, and who from the team is hosting them at any given time.

Mandatory Orientations

Deliver inductions online or on-site before access is granted, so visitors receive essential safety information before they ever step onto the site.

Access Control Integration

Link to physical access systems for complete oversight of entry, so personnel and visitors alike can only enter the areas they've been granted access to.

Movement Tracking

Track visitors as they move through a site, creating a clear record of who has entered and exited, and when.

Daily Visitor Reporting

Review a daily summary of all visitor activity, so oversight doesn't rely on checking a paper sign-in book after the fact.

See Visitor Management in action.

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See it in action
Who it's for

Built for the Teams Who Greet Every Visitor

From reception to the safety team, everyone works from the same live record of who is on site.

Site Safety Manager

Sees who is on site, and that anyone signed in at the kiosk holds the induction their category needs.

Reception Lead

Signs visitors in and out and sees who is expected, on site and signed out on one board.

Facilities Manager

Books visitors and groups ahead of time, and hosts are told the moment they arrive.

Operations Director

Has a full sign-in and sign-out history for every visit when an audit asks.

Getting started

Onboarding built around your needs. We're ready when you are.

We work to your pace and your team's availability. Your dedicated onboarding specialist takes care of the setup, so getting started stays simple.

Step 1

Configuration

We configure FlexManager around your procedures.

Step 2

Training

Short, role-based sessions for admins and field teams. Most users are confident after their first use.

Step 3

Go Live!

Start with one site or roll out everywhere at once. Your account manager stays with you after launch.

Dedicated Onboarding Specialist Unlimited Users No Hidden Costs

Get started with Visitor Management

Frequently Asked Questions

What is FlexManager's Visitor Management module?

Visitor Management is FlexManager’s module for controlling and tracking who comes onto a site. It pre-approves visitor access, delivers mandatory orientations before entry, keeps a live log of who’s on-site and why, and connects with multiple FlexManager solutions to tie visitor access to induction status.

How does pre-approved access work?

Visitor credentials can be pre-approved ahead of a visit, so a visitor arrives with the correct level of access already set up rather than being sorted out at reception. This streamlines check-in while still keeping access limited to what’s actually been approved.

Are visitors required to complete an induction before entering a site?

Yes. Visitor Management delivers mandatory orientations, either online or on-site, before access to a site is granted. This ensures visitors receive essential safety information ahead of entering, rather than induction happening informally or being skipped altogether once someone is already on-site.

Can I track visitor movement while they're on-site?

Yes. Visitors can be tracked as they move through a site, creating a clear record of who has entered and exited, and when. This gives oversight of visitor movement beyond the initial check-in, rather than losing visibility once someone is past reception.

Does the module integrate with physical access control systems?

Yes. Visitor Management links to physical access control systems, so entry can be managed alongside pre-approved credentials and induction status. This means personnel and visitors alike can only enter the specific areas they’ve actually been granted access to, nothing more.

Can I review visitor activity after the fact?

Yes. A daily summary of all visitor activity is available for review, so oversight doesn’t depend on checking a paper sign-in book after the fact. This gives site and HSEQ teams a clear, reviewable record of who was on-site across a given day.

Why choose FlexManager for visitor management?

FlexManager has helped site and HSEQ teams manage visitor safety since 2011, shaped by people who understand that a visitor without an induction is a real risk, not just a compliance checkbox. FlexManager is certified to ISO 9001, ISO 14001, ISO 27001 and ISO 45001 certification, and it’s that ISO 45001 safety-management standard that shapes why Visitor Management requires an orientation before access is granted, rather than treating induction as an optional step.