5-April-2023

Terms of Service

  1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the services provided by FlexManager, including our websites, SMS, APIs, email notifications, applications, buttons, and widgets (collectively referred to as the “Services”), as well as any information, text, graphics, photos, or other materials uploaded, downloaded, or appearing on the Services (collectively referred to as the “Content”).

Your access to and use of the Services are conditioned on your acceptance of and compliance with these Terms. By accessing or using the Services, you agree to be bound by these Terms.

  1. Basic Terms

You are responsible for your use of the Services, for any Content you post to the Services, and for any consequences thereof. The Content you submit, post, or display will be viewable by other internal users of the Services depending on the permissions assigned to other internal users.

You may use the Services only if you accept these Terms and are authorized to use them on behalf of FlexManager. You must use the Services in compliance with these Terms and all applicable local, state, national, and international laws, rules, and regulations.

FlexManager’s Services are continually evolving, and the form and nature of the Services may change from time to time without prior notice. FlexManager reserves the right to stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally, as well as the right to create limits on use and storage at our sole discretion, without prior notice.

  1. Privacy

Any information you provide to FlexManager is subject to our Privacy Policy, which governs the use of your information. By using the Services, you consent to the collection and use of your information as described in the Privacy Policy, including the transfer of this information to Ireland and/or other European countries for storage by FlexManager. You acknowledge that you may receive certain communications, such as service announcements and administrative messages, as part of your use of the Services, which you may not be able to opt-out from receiving.

3.1 Information Collection and Use

Excluding any content uploaded to the system for use by the licensee, information collected by FlexManager that is not connected to the provision of services.

3.2 Information Sharing and Disclosure

Your consent is required for any sharing or disclosure of your data, and FlexManager will not share your data without written consent from the licensee, except as specified in our Privacy Policy.

  1. Email Policy

4.1 Email Usage Guidelines

FlexManager provides email services for business-related communications. All email communications, whether internal or external, must adhere to the following guidelines:

  • Professionalism: Maintain a professional and respectful tone in all email communications. Do not use offensive, discriminatory, or harassing language.
  • Confidentiality: Do not share confidential information via email unless authorized by management. Use encryption and security measures when handling sensitive data.
  • Use of Company Email: Company email accounts are to be used primarily for business-related purposes. Personal use should be minimal and not interfere with job responsibilities.
  • Unsolicited Emails: Do not send unsolicited emails (spam) or chain letters using company email addresses.
  • Attachments: Before sending attachments, ensure they are free from viruses or malware, and they should be relevant to the email’s content.
  • Email Signatures: Use the standard email signature provided by FlexManager, which includes your name, title, department, and contact information.

4.2 Email Security

  • Password Protection: Keep your email account password secure and do not share it with others. Use strong passwords and change them regularly.
  • Phishing Awareness: Be vigilant for phishing emails and do not click on suspicious links or download attachments from unknown sources. Report any phishing attempts to the IT department immediately.
  • Data Encryption: When sending sensitive or confidential information via email, use encryption methods provided by FlexManager.
  1. Passwords

You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password. FlexManager encourages you to use strong passwords and cannot be liable for any loss or damage arising from your failure to comply with this recommendation.

  1. Content on the Services

All Content uploaded is the sole responsibility of the licensee. FlexManager does not monitor or control the Content and cannot take responsibility for it. Your use or reliance on any Content or materials posted via the Services is at your own risk. FlexManager does not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services.

  1. Mobile and Other Devices

Your use of our mobile services may be subject to your carrier’s normal rates and fees. You provide consent and all rights necessary to enable users to sync their devices with any information accessible through the Service.

  1. Your License to Use the Services

FlexManager grants you a personal, worldwide, non-assignable, and non-exclusive license to use the software provided as part of the Services. This license is solely for enabling you to use and enjoy the benefit of the Services as provided by FlexManager, in accordance with these Terms.

  1. FlexManager Rights

All rights, title, and interest in and to the Services (excluding user-provided data) are the exclusive property of FlexManager. The Services are protected by copyright, trademark, and other laws of Ireland and foreign countries. Nothing in these Terms gives you the right to use the FlexManager name or any FlexManager trademarks, logos, domain names, or other distinctive brand features without prior consent.

  1. Copyright Policy

FlexManager respects the intellectual property rights of others. If you believe that your Content has been copied in a way that constitutes copyright infringement, please provide FlexManager with the necessary information as described in the Copyright Policy.

  1. Customer Service

When you contact FlexManager’s support service, we collect information to help us respond to your inquiries and improve our support responses.

  1. Ending These Terms

These Terms will continue to apply until terminated by either you or FlexManager as follows. You may end your legal agreement with FlexManager at any time by deactivating your accounts and terminating your license for the Service. FlexManager may suspend or terminate your accounts or cease providing you with all or part of the Services at any time for any reason, including violations of these Terms, non-payment, or when our provision of the Services is no longer commercially viable. FlexManager will make reasonable efforts to notify you by the email address associated with your account.

  1. Disclaimers and Limitations of Liability

Please read this section carefully, as it limits the liability of FlexManager and its affiliates, officers, directors, employees, agents, partners, and licensors (collectively referred to as “FlexManager Entities”). The following subsections apply to the maximum extent permitted under applicable law.

13.1 The Services are Available “AS-IS”

Your access to and use of the Services are at your own risk. The Services are provided on an “AS IS” and “AS AVAILABLE” basis. FlexManager disclaims all warranties and conditions, whether express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement.

13.2 Limitation of Liability

To the maximum extent permitted by applicable law, FlexManager shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, use, goodwill, or other intangible losses, resulting from your access to or use of the Services, conduct or content of any third party, or unauthorized access, use, or alteration of your transmissions or content. In no event shall the aggregate liability of FlexManager exceed the amount you paid to FlexManager in the previous 12 months.

14. European Union (Waste Electrical and Electronic Equipment) Regulations 2014 (S.I. No. 149 of 2014) 

14.1. FlexManager is committed to meeting the requirements of the European Union (Waste Electrical and Electronic Equipment) Regulations 2014. These Regulations require producers of electrical and electronic equipment to finance the takeback of WEEE resulting from products that we place on the Irish market. This helps us to ensure that WEEE is reused or recycled safely. In line with that commitment FlexManager will take back WEEE from you. Please contact us for details.

15. General Terms

15.1 Waiver and Severability

The failure of FlexManager to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. In the event that any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.2 Controlling Law and Jurisdiction

These Terms and any action related thereto will be governed by the laws of Ireland without regard to or application of its conflict of law provisions or your state or country of residence. All claims, legal proceedings, or litigation arising in connection with the Services will be brought solely in the federal or state courts located in Ireland, and you consent to the jurisdiction of and venue in such courts.

15.3 Entire Agreement

These Terms, along with the FlexManager Rules and our Privacy Policy, constitute the entire agreement between FlexManager and you regarding the Services, superseding any prior agreements. FlexManager may revise these Terms from time to time, with the most current version available at [insert link to current terms]. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms.

Contact Information

If you have any questions about these Terms, please contact FlexManager at support@flexmanager.com.

Effective Date: 06/09/2023 

These Terms of Service (“Terms”) govern your access to and use of the services, including our various websites, SMS,
APIs, email notifications, applications, buttons, and widgets, (the “Services”), and any information, text, graphics,
photos or other materials uploaded, downloaded or appearing on the Services (collectively referred to as “Content”).


Your access to and use of the Services are conditioned on your acceptance of and compliance with these Terms. By
accessing or using the Services you agree to be bound by these Terms.

1 Basic Terms
You are responsible for your use of the Services, for any Content you post to the Services, and for any consequences
thereof. The Content you submit, post, or display will be viewable by other internal users of the Services depending
on the permissions assigned to other internal users.
You may use the Services only if you accept these Terms and using the Services on behalf of a company,
organization, government, or other legal entity, you represent and warrant that you are authorized to do so. You
may use the Services only in compliance with these Terms and all applicable local, state, national, and international
laws, rules and regulations.
The Services that CGA Technology provides are always evolving and the form and nature of the Services that CGA
Technology provides may change from time to time without prior notice to you. In addition, CGA Technology may
stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users
generally. We also retain the right to create limits on use and storage at our sole discretion at any time without prior
notice to you.

2 Privacy
Any information that you provide to CGA Technology is subject to our Privacy Policy, which governs the use of your
information. You understand that through your use of the Services you consent to the collection and use (as set forth
in the Privacy Policy) of this information, including the transfer of this information to Ireland and/or other European
countries for storage by CGA Technology as part of providing you with the Services, we may need to provide you
with certain communications, such as service announcements and administrative messages. These communications
are considered part of the Services and your CGA Technology account, which you may not be able to opt-out from
receiving.

2.1 Information Collection and Use
Excluding any content uploaded to the system for use by the licensee, information collected by CGA Technology that
is not connected to the provision of services.
Cookies: Like many websites, we use “cookie” technology to collect additional website usage data and to improve
our Services. A cookie is a small data file that is transferred to your computer’s hard disk. CGA Technology may use
both session cookies and persistent cookies to customise and improve our Services. Most Internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to
prompt you before accepting a cookie from the websites you visit. However, some Services may not function
properly if you disable cookies.
Log Data: Our servers’ automatically record information (“Log Data”) created by your use of the Services. Log Data
may include information such as your IP address, browser type, operating system, the referring web page, pages
visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. We receive
Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services,
interact with our email notifications. CGA Technology uses Log Data to provide our Services and to measure,
customize, and improve them.

2.2 Information Sharing and Disclosure
Your Consent: We may share or disclose your information at your sole direction. At no time will CGA Technology
share your data without written consent from the licensee.
Service Providers: We engage service providers to perform functions and provide services to us in the Ireland and
abroad. We may share your private personal information with such service providers subject to confidentiality
obligations consistent with this Privacy Policy, and on the condition that the third parties use your private personal
data only on our behalf and pursuant to our instructions.
Law and Harm: Notwithstanding anything to the contrary in this Policy, we may preserve or disclose your
information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect
the safety of any person; to address fraud, security or technical issues; or to protect CGA Technology’s rights or
property. However, nothing in this Privacy Policy is intended to limit any legal defences or objections that you may
have to a third party’s, including a government’s, request to disclose your information.
Business Transfers: In the event that CGA Technology is involved in a bankruptcy, merger, acquisition, reorganization
or sale of assets, your service provision may be sold or transferred as part of that transaction. The promises in this
Privacy Policy will apply to your information as transferred to the new entity.

3 Passwords
You are responsible for safeguarding the password that you use to access the Services and for any activities or
actions under your password. We encourage you to use “strong” passwords (passwords that use a combination of
upper and lower case letters, numbers and symbols) with your account. CGA Technology cannot and will not be
liable for any loss or damage arising from your failure to comply with the above.

4 Content on the Services
All Content uploaded is the sole responsibility of the licensee. We may not monitor or control the Content and we
cannot take responsibility for such Content. Any use or reliance on any Content or materials posted via the Services
or obtained by you through the Services is at your own risk.
We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any
Content or communications posted via the Services. Under no circumstances will CGA Technology be liable in any
way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of
any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via
the Services or broadcast elsewhere. The licensee is responsible for controlling the data provisions of the service.

5 Mobile and Other Devices
We currently provide our mobile services for free, but please be aware that your carrier’s normal rates and fees,
such as data and text messaging fees, will still apply.
You provide consent and all rights necessary to enable users to sync (including through an application) their devices
with any information that is accessible to them through the Service.

6 Your License to Use the Services
CGA Technology gives you a personal, worldwide, non-assignable and non-exclusive license to use the software that
is provided to you by the licensee and operated through CGA Technology as part of the Services. This license is for
the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by CGA Technology, in the
manner permitted by these Terms.

7 CGA Technology Rights
All rights, title, and interest in and to the Services (excluding data provided by users) are and will remain the
exclusive property of CGA Technology. The Services are protected by copyright, trademark, and other laws of both
Ireland and foreign countries. Nothing in the Terms gives you a right to use the CGA Technology name or any of the
CGA Technology trademarks, logos, domain names, and other distinctive brand features without prior consent. Any
feedback, comments, or suggestions you may provide regarding CGA Technology, or the Services is entirely voluntary
and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.

8 Copyright Policy
CGA Technology respects the intellectual property rights of others and expects users of the Services to do the same.
We will respond to notices of alleged copyright infringement that comply with applicable law and are properly
provided to us. If you believe that your Content has been copied in a way that constitutes copyright infringement,
please provide us with the following information: (i) a physical or electronic signature of the copyright owner or a
person authorized to act on their behalf; (ii) identification of the copyrighted work claimed to have been infringed;
(iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is
to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the
material; (iv) your contact information, including your address, telephone number, and an email address; (v) a
statement by you that you have a good faith belief that use of the material in the manner complained of is not
authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification
is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

9 Customer Service
When you contact CGA Technology support service, we collect information that helps us categorize your question,
respond to it, and, if applicable, investigate any breach of our User Agreement or this Privacy Policy. We also use this
information to track potential problems and trends and customise our support responses to better serve you.
10 Ending These Terms
The Terms will continue to apply until terminated by either you or CGA Technology as follows.
You may end your legal agreement with CGA Technology at any time for any reason by deactivating your accounts
and terminating your license for the Service. We may suspend or terminate your accounts or cease providing you with all or part of the Services at any time for any reason, including, but not limited to, if we reasonably believe: (i)
you have violated these Terms or the CGA Technology Rules, (ii) your account falls into arrears; or (iii) our provision
of the Services to you is no longer commercially viable. We will make reasonable efforts to notify you by the email
address associated with your account or the next time you attempt to access your account.
In all such cases, the Terms shall terminate, including, without limitation, your license to use the Services, except
that the following sections shall continue to apply: 4, 7, 10, 11, and 12.
Nothing in this section shall affect the rights of CGA Technology’s to change, limit or stop the provision of the
Services without prior notice, as provided above in section 1.

11 Disclaimers and Limitations of Liability
Please read this section carefully since it limits the liability of CGA Technology and its subsidiaries, affiliates, related
companies, officers, directors, employees, agents, representatives, partners, and licensors (collectively, the “CGA
Technology Entities”). Each of the subsections below only applies up to the maximum extent permitted under
applicable law. Some jurisdictions do not allow the disclaimer of implied warranties or the limitation of liability in
contracts, and as a result the contents of this section may not apply to you. Nothing in this section is intended to
limit any rights you may have which may not be lawfully limited.

11.1 The Services are Available “AS-IS”
Your access to and use of the Services or any Content are at your own risk. You understand and agree that the
Services are provided to you on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing, to the
maximum extent permitted under applicable law, THE CGA Technology ENTITIES DISCLAIM ALL WARRANTIES AND
CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT.
CGA Technology make no warranty and disclaim all responsibility and liability for: (i) the completeness, accuracy,
availability, timeliness, security or reliability of the Services or any Content; (ii) any harm to your computer system,
loss of data, or other harm that results from your access to or use of the Services or any Content; (iii) the deletion of,
or the failure to store or to transmit, any Content and other communications maintained by the Services; and (iv)
whether the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis.
No advice or information, whether oral or written, obtained from CGA Technology or through the Services, will
create any warranty not expressly made herein.

11.2 Limitation of Liability
To the maximum extent permitted by applicable law, CGA Technology shall not be liable for any indirect, incidental,
special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly,
or any loss of data, use, good-will, or other intangible losses, resulting from (i) your access to or use of or inability to
access or use the services; (ii) any conduct or content of any third party on the services, including without limitation,
any defamatory, offensive or illegal conduct of other users or third parties; (iii) any content obtained from the
services; or (iv) unauthorized access, use or alteration of your transmissions or content.
In no event shall the aggregate liability of CGA Technology exceed the amount you paid CGA Technology in the
previous 12 months.
The limitations of this subsection shall apply to any theory of liability, whether based on warranty, contract, statute,
tort (including negligence) or otherwise, and whether or not CGA Technology have been informed of the possibility
of any such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

12 General Terms
12.1 Waiver and Severability
The failure of CGA Technology to enforce any right or provision of these Terms will not be deemed a waiver of such
right or provision. In the event that any provision of these Terms is held to be invalid or unenforceable, then that
provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these
Terms will remain in full force and effect.


12.2 Controlling Law and Jurisdiction
These Terms and any action related thereto will be governed by the laws of Ireland without regard to or application
of its conflict of law provisions or your state or country of residence. All claims, legal proceedings or litigation arising
in connection with the Services will be brought solely in the federal or state courts located in Ireland, and you
consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.


12.3 Entire Agreement
These Terms, the CGA Technology Rules and our Privacy Policy are the entire and exclusive agreement between CGA
Technology and you regarding the Services (excluding any services for which you have a separate agreement with
CGA Technology that is explicitly in addition or in place of these Terms), and these Terms supersede and replace any
prior agreements between CGA Technology and you regarding the Services. Other than members of the group of
companies of which CGA Technology is the parent, no other person or company will be third party beneficiaries to
the Terms.
We may revise these Terms from time to time, the most current version will always be at
www.cgatechnology.com/eula. If the revision, in our sole discretion, is material we will notify you via update or email to the email address associated with your account. By continuing to access or use the Services after those
revisions become effective, you agree to be bound by the revised Terms.

These Services are operated and provided by CGA Software Ltd, Unit 13B, Briarhill Business Park, Ballybrit, Galway,
Ireland. If you have any questions about these Terms, please contact us.

Effective: July 31st 2013, Revised April 6th, 2018

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